What if my package gets lost or arrives damaged?Updated 8 days ago

Lost Packages
We do our best to make sure every order reaches you safely. If your package appears to be lost in transit, please contact us at [email protected] with your order number and any relevant tracking information. We’ll investigate the issue and help arrange a replacement or refund if necessary.

Damaged Packages
If your order arrives damaged, please email us at [email protected] within 48 hours of delivery. Be sure to include your order number and clear photos of the damage to the item and packaging.

Once we review the details, we’ll take care of a replacement or refund as needed.